Placing An Order
NOTICE: The COVID-19 outbreak has caused an unprecedented demand for ethanol to use in sanitisers and surface cleaners. The large volume of enquiries for our product means it may take us longer than usual to answer calls and respond to emails.
To enquire about ethanol, or one of our other products, please fill out the online form on the Contact Us page.
Orders can be placed with our Customer Service via:
Phone - 1800 819 618
Fax - 1800 647 260
When placing an order via fax, email or website you should receive a confirmation email or fax from our customer service team. If you do not receive a confirmation please contact us to ensure that your order has been received.
For stocked items, orders placed before 11am will be despatched the next working day from either Sydney or Melbourne. If ordering from another state please factor in 2-5 days travel time depending on where you are situated.*
Wilmar BioEthanol's Standard Terms and Conditionsapply to all orders.
* All lead times listed should be used as a guideline only although we endeavour to have goods delivered in the shortest time frame external factors may impede our efforts. If you have an urgent delivery please contact our customer service on 1800 819 618 so that they may assist.